Last updated: 23/02/2026

Tom Stuart-Smith Ltd (“we”, “us”, or “our”) is committed to protecting your privacy. This policy explains how we collect, use, store, and protect your personal data when you visit our website: www.tomstuartsmith.co.uk.

Company name: Tom Stuart-Smith Ltd
Website: www.tomstuartsmith.co.uk
Email: info@tomstuartsmith.co.uk

We are the data controller responsible for your personal data under UK data protection law.

We may collect and process the following information:

• Contact information – such as your name, email address, and any information you provide when you contact us
• Website usage data – including pages visited, time spent on the site, and general interaction data
• Technical data – such as browser type, device, and IP address (anonymised where possible)

We do not knowingly collect sensitive personal data.

We collect data when you:

• Contact us via email or a contact form
• Use or browse our website
• Consent to analytics or other optional cookies

We use your data to:

• Respond to enquiries and communications
• Operate and maintain our website
• Improve website performance and user experience
• Understand how visitors use our website

We only use your data for legitimate purposes and do not sell your data to third parties.

Under UK GDPR, we rely on the following legal bases:

• Consent – for analytics cookies and non-essential tracking
• Legitimate interests – to operate and improve our website
• Contractual necessity – where processing is required to respond to enquiries or provide services

You may withdraw consent at any time.

What are cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function properly and provide insight into how the site is used.

Cookies we use

Strictly necessary cookies
These are essential for the website to function and cannot be switched off.

Analytics cookies
We use Google Analytics to understand how visitors use our website. This helps us improve content and performance.
Analytics cookies are only set after you give consent.

Google may process anonymised data outside the UK. Appropriate safeguards are in place.

Managing cookies

You can:

• Accept or reject non-essential cookies via our cookie banner
• Change or withdraw consent at any time
• Disable cookies via your browser settings (this may affect site functionality)

We may share limited data with trusted service providers, including:

• Website analytics providers (e.g. Google)

These providers only process data on our instructions and are subject to appropriate data protection obligations.

Some third-party services may process data outside the UK. Where this happens, we ensure appropriate safeguards are in place, such as standard contractual clauses.

We retain personal data only for as long as necessary:

• Contact enquiries: up to 12 months
• Analytics data: according to Google Analytics retention settings
• Legal or regulatory requirements may require longer retention

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction or deletion
• Object to or restrict processing
• Withdraw consent at any time
• Lodge a complaint with the UK Information Commissioner’s Office (ICO)

To exercise your rights, contact: info@tomstuartsmith.co.uk

We take appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

We may update this policy from time to time. Any changes will be posted on this page, and the “Last updated” date will be revised.

If you have any questions about this Privacy & Cookies Policy or how we handle your data, please contact:

Email: info@tomstuartsmith.co.uk